This Privacy Policy explains how oketbet collects, uses, stores, and protects your personal information in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable PAGCOR regulations.
Request a copy of the personal data oketbet holds about your account at any time.
Correct inaccurate or incomplete personal information in your oketbet account.
Request deletion of your personal data, subject to regulatory retention obligations.
Object to the processing of your data for direct marketing or profiling purposes.
Obtain your personal data in a structured, machine-readable format for transfer.
Lodge a complaint with the National Privacy Commission if your rights are breached.
This Privacy Policy applies to all personal information collected, processed, stored, and used by oketbet in connection with the operation of the oketbet online gaming platform at oketbet.club, including all associated account management services, payment processing, player support, marketing communications, and responsible gaming tools.
By registering an account on oketbet or by using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you should not use the oketbet platform.
This Policy should be read in conjunction with oketbet's Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between oketbet and each registered player.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, oketbet acts as the Personal Information Controller in respect of all personal data collected through the oketbet platform.
As a Personal Information Controller, oketbet determines the purposes for which personal information is processed and the means by which that processing takes place. oketbet operates under the regulatory oversight of PAGCOR and in compliance with the National Privacy Commission (NPC) framework applicable to online gaming operators in the Philippines.
For all privacy-related queries, requests, and complaints, players may contact oketbet's designated data privacy officer at: [email protected]
oketbet collects and processes the following categories of personal information in connection with your account and use of the platform:
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID type and number | Account registration, KYC verification, age confirmation |
| Contact Data | Philippine mobile number, email address (if provided), residential address | Account communication, OTP delivery, withdrawal verification |
| Financial Data | GCash number, Maya account reference, bank account name (not full numbers), transaction amounts and history | Payment processing, withdrawal verification, AML compliance |
| Gaming Activity Data | Game sessions, bet amounts, wager history, win/loss records, bonus usage, session duration | Service delivery, responsible gaming monitoring, PAGCOR compliance reporting |
| Technical Data | IP address, device type, browser type, operating system, login timestamps, session cookies | Security, fraud prevention, platform performance optimisation |
| KYC Documents | Scanned or photographed government-issued Philippine identification documents | Identity verification, regulatory compliance, withdrawal processing |
| Communications Data | Records of support interactions, complaint submissions, and survey responses | Customer service, quality assurance, dispute resolution |
oketbet collects personal information through the following channels:
Information you provide voluntarily when registering an account, completing KYC verification, contacting player support, submitting a withdrawal request, or responding to a survey or promotion.
Technical data such as IP address, device identifiers, and session information is collected automatically when you access the oketbet platform, whether via a web browser or a saved web application on your device. This data is collected using standard server logging, cookies, and similar tracking technologies as described in Section 10.
oketbet may receive data from third-party identity verification providers engaged to assist with KYC checks; from payment service providers including GCash, Maya, and connected banking institutions for transaction verification; and from PAGCOR or law enforcement agencies where required under applicable Philippine law.
oketbet processes personal information for the following purposes:
Under the Data Privacy Act of 2012, oketbet processes personal information on the following legal bases:
oketbet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. oketbet may share personal data with the following categories of third parties, strictly to the extent necessary for the purposes described in this Policy:
Some of oketbet's technology partners and game providers operate servers outside the Philippines. Where personal data is transferred internationally, oketbet ensures that appropriate safeguards are in place in accordance with the requirements of the Data Privacy Act and NPC regulations, including contractual clauses that impose data protection standards equivalent to those applicable in the Philippines.
oketbet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or permanently anonymised in accordance with oketbet's data disposal procedures.
oketbet implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:
All data transmitted between your device and oketbet servers is encrypted using industry-standard TLS protocols.
Sensitive data including KYC documents and financial records is stored with encryption at rest on secured infrastructure.
Access to personal data is restricted on a strict need-to-know basis. All staff with data access undergo privacy training.
oketbet supports 2FA on all player accounts and applies mandatory OTP verification for sensitive account changes.
Automated systems monitor account activity for anomalies that may indicate unauthorised access or fraudulent conduct.
In the event of a personal data breach, oketbet will notify affected players and the National Privacy Commission in accordance with mandatory breach notification requirements under the DPA.
While oketbet takes all reasonable steps to protect your personal data, no online system is completely immune to risk. You are responsible for maintaining the security of your own oketbet login credentials and for reporting any suspected unauthorised access to [email protected] promptly.
Cookies are small text files placed on your device when you visit the oketbet platform. They allow the platform to recognise your device, remember your session preferences, and analyse how players interact with different parts of the site.
You may control non-essential cookie categories through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling strictly necessary cookies may prevent you from logging in or using core platform features. For specific cookie management instructions, refer to the help documentation for your browser (Chrome, Firefox, Safari, or Samsung Internet on Android).
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal information held by oketbet:
You have the right to be informed about how oketbet collects and processes your personal data — which is the purpose of this Privacy Policy.
You may request a copy of the personal data oketbet holds about you, the purposes for which it is processed, and the third parties with whom it has been shared.
You may request correction of any inaccurate or outdated personal information in your account. Certain fields can be updated directly in your account settings; others require a support request.
You may request the deletion of your personal data where it is no longer necessary for the purpose collected, subject to regulatory retention requirements under PAGCOR rules and AML law.
You may object to the processing of your personal data for direct marketing, profiling, or automated decision-making. Marketing opt-out is available in your account settings.
Where technically feasible, you may request your personal data in a structured, commonly used format for transfer to another service. Contact support to submit a portability request.
To exercise any of the above rights, please contact oketbet at [email protected] with the subject line "Privacy Rights Request." oketbet will respond to all valid requests within thirty (30) calendar days. Identity verification may be required before the request is processed, to protect against unauthorised data disclosure.
If oketbet becomes aware that personal information has been collected from a person under the age of 21, it will immediately close the associated account, void any associated gaming activity, return any deposited real-money funds in accordance with applicable regulations, and securely delete all collected personal data relating to that individual.
If you believe that oketbet may have inadvertently collected data from a minor, please contact [email protected] immediately.
oketbet reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or platform operations. Material changes will be communicated to registered players via SMS to the mobile number on record or by a prominent notice on the oketbet platform, prior to the changes taking effect.
The version of this Privacy Policy displayed on this page is the current operative version. The effective date is shown at the top of the policy and in the sidebar on desktop screens. Continued use of the oketbet platform after the effective date of any revised Policy constitutes acceptance of the updated terms.
For any questions, requests, or complaints relating to this Privacy Policy or the handling of your personal data, please contact oketbet's data privacy team:
If you believe that oketbet has failed to handle your personal data in accordance with the Data Privacy Act of 2012 and you are not satisfied with oketbet's response to your complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official government website.
This Privacy Policy was last reviewed and updated on 1 January 2026. The version published on this page is the current version and supersedes all prior versions.
Our support team handles privacy requests, account queries, and responsible gaming tools. Sign in to manage your account settings or read our FAQ for quick answers.